What’s included in your stay and what costs extra
Your room rate at Hard Rock Hotel & Casino Biloxi covers your guest room (choose from View Room, Platinum View Room, Platinum Room, Smoking View Room, Deluxe Room, Deluxe View Room, Deluxe Smoking Room, or Deluxe Smoking View Room) plus basic in-room amenities. Expect a nightly resort fee and a credit‑card deposit at check‑in; most food, drinks, spa treatments, premium fitness classes, and some pool extras (cabanas) cost extra.
In this guide
What your nightly rate and resort fee include
Standard room rates cover the guest room itself and the basic in-room amenities listed on the property site (minibar, coffeemaker, flat-screen TV). The hotel offers rooms named View Room, Platinum View Room, Platinum Room, Smoking View Room, Deluxe Room, Deluxe View Room, Deluxe Smoking Room, and Deluxe Smoking View Room.
A nightly resort fee is charged separately and includes specific hotel services and access rather than meals.
- Resort fee includes: Fitness Center access, Business Center access, Outdoor Pool access, Wi‑Fi, on-site self-parking, local/1‑800 calls, in-room coffee, and 2 bottled waters in the room.
| Included item | Notes |
|---|---|
| Wi‑Fi | Free in lounges, lobby and common areas |
| Pool & Fitness Center | Included via resort fee (pool open 8:00 AM–8:00 PM) |
| On-site self-parking | Self-park garage; valet currently unavailable per hotel FAQ |
What you’ll pay extra for (typical add-ons)
Meals and most alcoholic drinks are not covered by the room rate or resort fee; the resort hosts multiple branded restaurants and bars on property that are charged à la carte.
Other common extras are spa services, premium fitness classes, cabana rentals, special event tickets, and retail purchases.
- Food and beverages at on-site restaurants (Half Shell Oyster House, Hard Rock Cafe, Macau Kitchen, Sugar Factory, Pie Five Pizza Co., etc.)
- Rock Spa® and Salon treatments and salon services (spa operates Wed–Mon; closed Tuesdays)
- Premium fitness classes (basic fitness classes for hotel guests are free; premium classes cost extra)
- Pool cabana rentals (seasonal) and pool day passes for non-hotel guests
| Service | Typical charge type |
|---|---|
| Spa treatments | Per treatment (not included) |
| Pool cabana | Seasonal rental fee (cabanas include host, towels, bottled water) |
| Premium fitness classes | Per-class fee |
Deposits, check-in rules and age policy
A credit-card deposit (around $200) is due at check-in; the guest name and card used at booking must match the person checking in. Check-in begins at 4:00 PM and checkout is at 11:00 AM (express checkout via in-room TV or Express Checkout card is available).
Guests must be 21 years of age or older to reserve a room and check in. A valid, government-issued ID is required for any underage guests present at check-in.
- Deposit: $200 credit-card hold due at check-in (per hotel policy)
- Check-in time: 4:00 PM
- Checkout time: 11:00 AM (express checkout available)
- Minimum age to check in / reserve: 21 years
| Policy item | What to expect |
|---|---|
| ID requirement | Valid government ID required for underage guests at check-in |
| Name & card match | Guest name must match the card used at booking |
| Front desk hours | 24-hour front desk support |
Pool, cabanas, and pool rules
The outdoor resort-style pool (with swim-up SoundBar and three whirlpools) is included for hotel guests; pool hours are 8:00 AM–8:00 PM daily. The pool holds 60,000 gallons and private cabanas are available seasonally.
Non-hotel guests can buy a day pass, but the pool enforces a 21+ policy for outside visitors and a strict set of rules.
- Day passes for non-hotel guests: $30 Monday–Friday and $40 on weekends and holidays
- Pool rules prohibit outside food/drinks, glass bottles, ice chests and radios; towels must be returned before leaving
- Cabanas (seasonal) include LCD TV, refrigerator, lounge chairs, bottled water, fresh fruit, towels and a personal cabana host; they are rented separately
| Pool item | Included for hotel guests? |
|---|---|
| Pool access | Yes (included via resort fee) |
| Cabanas | No — seasonal rental, extra charge |
| Pool food/drinks | No — charged at pool outlets; no cash accepted at pool |
Spa, fitness center and wellness extras
The Rock Spa® and Salon is a full-service spa (closed Tuesdays) offering massages, facials, manicures/pedicures and couples’ packages; spa services are charged per treatment. The spa includes relaxation facilities such as an aroma steam room, saunas, hot tubs and cold plunges.
The Body Rock Gym is open 24 hours for hotel guests and includes cardio and weight equipment, a sauna, steam room and whirlpool. Basic fitness classes for guests are free; premium classes cost extra.
- Spa signature treatments include Rock Spa Swedish, Rock Spa Deep and Signature Rock Facial (priced per treatment)
- Spa hours: Wednesday–Monday (closed Tuesdays)
- Fitness center access: included via resort fee; premium classes extra
| Wellness item | Included or extra? |
|---|---|
| Fitness center access | Included (resort fee) |
| Basic fitness classes | Included |
| Premium fitness classes | Extra charge |
Pets, parking and other practical fees
Pets are allowed with specific weight-based non-refundable fees and crating requirements. Failure to declare a pet at check-in results in a mandatory deep-cleaning fee.
Parking is on-site covered self-parking; the hotel FAQ states valet is currently unavailable. If you need alternative transport, the hotel is about a 20‑minute drive from Gulfport‑Biloxi International Airport and limousine service is offered.
- Pets under 25 lbs: unattended crating required and a non-refundable $125 fee
- Pets 26–100 lbs: unattended crating required and a non-refundable $175 fee (max one large-breed animal)
- Undeclared pet penalty: $250 mandatory deep-cleaning fee
- Parking: self-park garage on-site (valet currently unavailable per hotel FAQ)
| Item | Fee / policy |
|---|---|
| Pet fee (<25 lbs) | $125 non-refundable + crating required |
| Pet fee (26–100 lbs) | $175 non-refundable + crating required |
| Undeclared pet | $250 mandatory deep-cleaning fee |
Dining, entertainment and in-house charges
Hard Rock Hotel & Casino Biloxi operates multiple branded restaurants and late-night outlets; meals and drinks at these venues are charged to your folio or paid directly. The property includes Half Shell Oyster House, Hard Rock Cafe, Macau Kitchen, Sugar Factory and Pie Five Pizza Co., among other outlets.
Live entertainment, Hard Rock Live shows, nightclub entry, casino play and special events are not included in your room rate and will appear as extra charges if you purchase tickets, food/drink, or gaming credit on property.
- On-site restaurants: Half Shell Oyster House, Hard Rock Cafe (open until midnight), Macau Kitchen, Sugar Factory (open late), Pie Five Pizza Co.
- Bars and nightlife: Center Bar, Roadhouse 777, Sound Bar (pool swim-up), sportsbook and nightclub venues
- Entertainment: Hard Rock Live arena and weekend dance club events — tickets and food/drink are extra
| Charge type | Where it applies |
|---|---|
| Restaurant meals & drinks | All on-site restaurants (à la carte) |
| Show tickets / nightlife | Hard Rock Live, dance club, special events |
| Casino gaming | Casino credit and wagering (not included) |
